SEVEN FEATHERS
At Seven Feathers Casino in Oregon, the goal was to serve drinks to gaming patrons faster and more efficiently. With EVO, drink service time was cut by more than half, reducing wait times from 20 minutes to under 9 minutes. This improvement led to a 38% increase in average drink tabs, while bar profits surged nearly 148% within 10 months. Servers now enter orders and pour their own drinks, boosting tips by almost 44%. Additionally, loss, spillage, and theft-related waste dropped by 75%, and material costs decreased thanks to the ability to purchase and use larger containers. Even the bottle wall has become a major attraction, enhancing the overall guest experience.
